Businesses of all sizes understand that a significant portion of their budget must go to telecommunications. Just how much depends on the needs of each individual company, and that cost jumps dramatically with size. For many years the thought has been there to dramatically reduce these costs but still maintain traditional telephone service. This proved to be extremely difficult if not possible at all mostly due to poor bandwidth efficiency. However as bandwidth improved businesses started to migrate away from traditional copper wire telephone systems to VoIP in order to reduce their monthly phone costs.
Cost is one factor in why the big switch and don't misunderstand it is the key reason but there are others.
Unified Communications: By definition, VoIP implementation converts all voice traffic into IP data. This data can then be shared across your network to email systems, messenger clients, and Customer Relationship Management (CRM) software. For example, when a call comes in it triggers your CRM software to bring up customer history on your screen. This saves valuable time but also impresses your customer. If a voice mail message is left, the system translates it into text and emails or messages the right person, plus every message is cataloged for easy reference at a later date.
New Technology: There were some hiccups in the early days of VoIP and this prevented some businesses from adopting this technology—times have changed. Broadband connections are far faster and more reliable than just a few years ago, and network hardware manufacturers have widely implemented “Quality of Service” (QoS) technology. Now things like voice communications and streaming video can easily operate without interruption.
Easy Upgrading: All that is needed now is the right phones—that is it, GAN Conferencing does all the rest. All you have to do is say goodbye to your old phone company. You probably won’t miss the huge cost of a PBX system along with the strange extras that appear on the bill every month.
Scalability: Finally, consider how your business may grow in the coming years. If there is potential for rapid growth you will need to consider how this will impact your purchase. If going with a premises-based solution, you will likely want to purchase a larger appliance than is initially needed to accommodate growth. With hosted VoIP new users can be added to the phone system as needed.
Most everything we do is being done over the Internet, with much of it is moving into the cloud, and traditional telephone systems have been hanging on for dear life. Contact GAN Conferencing today, and ask about Quick Phone our hosted VoIP solution and our other managed services that can save you money, and bring you peace of mind.