Finding a New Conferencing Solution May Be Easier Than You Think

Maybe your organization was using dimdim or another conferencing company that has been acquired, maybe they are looking for cost savings or new features.  Whatever the case may be, it can be quite frustrating and time consuming if you are the one in charge of finding a new conferencing solution for your organization - but it doesn't have to be!  The hardest thing about going out on your own to find a solution is that there are so many available today.  If you really took your time and looked at each solution available today along with a demonstration, trial account, etc. it could take forever for you to finally find the right one for your organization.  What you need then is a conferencing expert.

Here at GAN Conferencing, we do the work for you.  Since all we sell is conferencing, we had better be experts at it.  If you read our blogs you know that we are aware of the changes in the industry as they happen, what the most current customer needs and wants are along with the most common complaints and issues.  We also take a very serious approach to knowing our competition.  We invest quite a bit of time and resources to understand what technology and services our competitors offer along with their price points.  We even have licenses with most major web conferencing providers for comparative analysis.  Your first instinct might be, "well of course you'd like to know what your competitors offer, that way you know how to price and sell your services".  True, but only to a small extent.  There are a few more very important reasons why we invest so much time and energy into knowing our competitors.  

The first is actually so that you can save time.  If you came to us first and consulted one of our conferencing experts, we can tell you what types of services and pricing is available today, and then focus on how our services can accomplish your goals.  We also have a very straightforward sales approach - we will be the first to tell you that our products may not be a good fit, and we can even point you in the right direction!  This can really help the person in charge of finding a new conferencing solution.  Let's say you have a list of services that you wanted to try, we can tell you the positives and negatives of each solution as well as know where to be for you from a pricing perspective.

The second is so that we know the best way to transition and support your organization.  We are experts in transitioning organizations to our service, and I believe that success is due in large part to our knowledge of our competitors.  We understand how your users currently conference, and what their challenges will be.  With unlimited live training and support complimentary, you can rest assured that each user will be completely comfortable with your new services.  We will usually even know what your users will be asking before they have the chance to!  We can show them how to complete the same tasks that they would with their previous provider, and even give them some great tips on how to save time and do things a bit more easily.

So if you are the person who just got handed the project of finding a new conferencing provider and you feel a bit overwhelmed, hopefully you read this article and know what to do next.  Contact an expert like me.

Daniel Ripperden, Strategic Account Executive
Great America Networks Conferencing, LLC
15700 103rd Street, Suite 110
Lemont, Illinois 60439
Office: (312) 432-5328
Fax: (630) 633-0390
E-Mail: dripperden@ganconference.com
Website: http://www.ganconference.com
Blog: blog.ganconference.com
Twitter: twitter.com/ganconferencing
Facebook: facebook.com/ganconferencing

 

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