Standard service vs. our concierge level of service.

Most all conferencing companies offer you a level of service and support. Even some of the so called "free" offerings out there at least have a contact email for some kind of support. It's just a matter of when they get back to you with it. But where does the support start, and where does it end?

With Great America Networks Conferencing, we offer a full concierge level of support and service with every account that we have the privilege of working on. With a dedicated conferencing consultant assigned to you for any training and assistance with your services, you will always have the feeling that your account means the world to us, and that is because it truly does.

Whether your account is one of our largest or smallest, we will always do all that we can to answer your questions in a timely fashion and make sure that your service, and your events run the way you envision them.

I'll let you in on a hint though. It's pretty easy to offer full training and support when you have such a great intuitive product such as QuickVisuals. Usually, a training session and maybe a follow up call or two will have most clients well on their way to performing their conferencing tasks with ease. If our product was a complicated mess of downloads, installations and more buttons and blinky parts than you can shake a stick at, we would have quite a time keeping up with all the support calls.

The fact is QuickVisuals and QuickPresenter are two of the most intuitive and easy to use solutions for WebConferencing on the market today. Our new addition of the QuickPortal service is streamlining the management of your TeleConferencing accounts as well. We offer to hold your hand every step of the way utilizing our services, but usually, the clients end up just running ahead with it and performing at their best very soon.

Give us a call today and let Great America Networks Conferencing turn you into a Conferencing and Collaboration Pro. It's Ok, you can tell them it was incredibly intense and you're just so tech savvy and a quick learner; we wont tell.

Anthony Russo
Conferencing Consultant
Great America Networks Conferencing
arusso@ganconference.com
Skype: anth.russo

Comments

[Concierge]

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[Concierge]

This is the greatest post I have come across so far.I am really pleased to post my comment on this blog .I love your blog by the way, I am gonna have to add you to my list of watched blogs .Thank you for this very useful information. stored it.Thanks again and keep up the good work.

[AnthonyRusso]

Thanks for stopping by Conceierge. I appreciate the comment and will try to keep the content on this blog informative.

Anthony Russo
Conferencing Consultant
Great America Networks Conferencing
arusso@ganconference.com
www.ganconference.com
http://blog.ganconference.com/
Skype: anth.russo
Twitter: @AnthonyRusso

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